Sylvia Mulinge News

Safaricom scoops 10 awards at Marketing Society of Kenya gala

It takes a huge investment in time and resources and we are glad that most of our campaigns have not only transformed the lives of our customers but are also at a level where we can compete in a market that is becoming highly competitive with each passing day,” said Sylvia Mulinge, Chief Customer Officer, Safaricom.

Capital News , Kenya Nov 19, 2018

CHEGE: To all girls who put in honest work, success is coming,

Whether it is the recent appointment of Ms Sylvia Mulinge as Safaricom’s Chief Customer Officer, or Ms Lina Githuka’s appointment as Managing Director of Kenya Wine Agencies Limited, or even the fact that Ms Rebecca Miano is the first female CEO in KenGen’s 60-year existence, these success stories — which are few and far between — give young ambitious women a lot of hope.

Daily Nation , Kenya Nov 9, 2018

Safaricom bundles home insurance, mobile data and calls to new fibre packages

Safaricom Chief Customer Officer, Sylvia Mulinge, said the new packages reflect the changing needs of customers who want to access related services within minimum touch points.

Capital News , Kenya Nov 8, 2018

Debra Mallowah to head Safaricom’s business and innovation division

The former head of Consumer business Sylvia Mulinge will oversee all activities relating to customer engagement, including Consumer Business, Sales Operations, Customer Service, Brand Marketing & Experience, Digital and Market Development.

Capital News , Kenya Nov 8, 2018

Safaricom wants Sh140,000 daily M-Pesa limit increased

Companies Safaricom wants Sh140,000 daily M-Pesa limit increased Western Union regional vice-president Richard Malcom (left) and Safaricom Limited Chief Customer Officer Sylvia Mulinge.

Business Daily Africa , Kenya Nov 7, 2018

Safaricom wants Sh140,000 daily M-Pesa limit increased

The firm’s chief customer officer Sylvia Mulinge Tuesday said the ceiling should be doubled, citing banks which are allowed to transact up to Sh999,999 through the inter-bank mobile payment channel, PesaLink.

Daily Nation , Kenya Nov 7, 2018

Safaricom seeks approval to increase M-Pesa daily transaction limit

Safaricom Chief Customer Officer Sylvia Mulinge, said that if the proposal is approved, it will go along way in bettering financial experience of the telco's customers.

Tuko , Kenya Nov 6, 2018

Safaricom enters deal with Western Union, spreads M-Pesa all over the World

Android phone users, Safaricom Chief Customer Officer Sylvia Mulinge said, will have to refresh their M-Pesa Apps to be able to access the new service.

Tuko , Kenya Nov 6, 2018

Safaricom, Western Union launch M-Pesa global in over 200 countries

Safaricom chief customer officer Sylvia Mulinge speaking on Tuesday during the launch said the partnership will enable Kenyans to send and receive money from loved ones, business, medical and school fees from across Kenya.

The Star , Kenya Nov 6, 2018

Safaricom, Western Union deal spreads M-Pesa across the world

It has become part of our social fabric with 17 million customers now transacting on M-Pesa daily,” Safaricom’s chief customer officer Sylvia Mulinge said during the launch of the service in Nairobi.

Business Daily Africa , Kenya Nov 6, 2018